Evershine House

Evershine House is a premium commercial office destination in Mumbai by the Evershine Group, designed for businesses looking for modern office spaces in a well-connected business district. While the website attracted a steady flow of prospective buyers and leasing enquiries, visitors often left before speaking with a sales representative or finding the information they were looking for.
Chimpzlab was engaged to build Aura, an AI-powered Property Concierge that could become the first point of interaction for every website visitor. The objective was to answer property-related questions instantly, qualify prospects, guide users to relevant information, and seamlessly connect high-intent visitors with the sales team; all without requiring constant manual intervention.
Some visitors want project specifications, others compare floor plans, ask about leasing options, enquire about amenities, location connectivity, or simply want to schedule a site visit. Relying solely on enquiry forms meant the sales team only engaged after a visitor had already decided to reach out. Many potential buyers left the website before taking that step, while repetitive questions consumed valuable time that could have been spent nurturing serious prospects.
Rather than building a conventional chatbot, Chimpzlab developed Aura, an AI Property Concierge trained specifically on Evershine House's commercial offering, enabling visitors to have natural conversations instead of navigating static menus.
Visitors can ask questions naturally about office spaces, project specifications, amenities, leasing information, pricing, and availability, receiving contextual responses instead of being redirected through multiple pages.
Aura understands visitor intent and progressively captures key qualification details such as business requirements, office size, investment interest, preferred location, and contact information before routing qualified enquiries to the sales team.
The concierge provides instant answers around project highlights, location advantages, floor plans, amenities, commercial specifications, and frequently asked questions, helping visitors make informed decisions without waiting for a sales executive.
When a visitor expresses buying or leasing intent, Aura transitions the conversation into a consultation request or site visit booking, ensuring qualified leads reach the sales team with complete context.
Whether enquiries arrive during office hours or late at night, every visitor receives immediate assistance, ensuring no opportunity is lost because a representative wasn't available.
Let us build an AI concierge that qualifies and converts your visitors around the clock.